Customer Comments

At Hitting World, we strive to achieve the absolute highest levels of customer satisfaction and service. We are committed to ensuring a positive shopping experience and hope that our dedication will earn your business. Thanks for considering us for your athletic equipment needs!

Why buy from us? See what our customers are saying....

"It's very rare that you find someone who actually follows through with a customer as opposed to just making the sale and moving on....thank you for that. Pleasure doing business and definitely will use your site again!"

-Nick M. from Lockport, IL

"Absolutely superb service. Thank you very much."

- Roville L. from Australia

"Thank you so much for your quick replies and follow-up emails. Your commitment to customer service has NOT gone unnoticed and is much appreciated. Thank you very much for all your help."

- Jeff L. from Santa Clara, CA

"I am very impressed with Hitting World and appreciate the extra effort they put forth to get my business. I will definitely recommend them in the future."

– Gary C. from Augusta, GA

"I was very pleased with the service and competive price of your company and will look to use you guys again in the near future for my son. He needs a new bat, so get your order desk ready before Christmas. Thank you."

– Charles from Littleton, CO

"Thank you guys for the great service. My order was right on time as you said. Thanks again will order soon."

– Fred W. from New York, NY

"Excellent customer service! Ordered well before Xmas but due to problems on suppliers end and shipping the gift came late. Honestly it was ok though. Customer service was awesome. They kept me regularly posted, voiced their disappointment and even offered to refund the shipping cost, which wasn't cheap b/c it was an oversized package. Just very pleased with the company and customer service."

– Maria from Moorestown, NJ

"Very happy with the service, [got a] great pitching machine and they took the time to answer my questions, also ordered some pitching machine balls this week and got the same kind of service. It's nice to know that there are still people who do things right. I will order all my baseball things from them from now on.."

– Tim from Swansboro, NC

"The bats came in right on time for my big tourney, thanks so much they are so much better than I was expecting. I will definitely buy my next bats from Hitting World."

– Nick from Oak Park, IL

"The manufacturer sent the wrong color bats. Before I even received my order, Hitting World called me to alert me that the mistake was made. They were vigilant in correcting this and made sure I was updated every step of the way. I highly recommend using Hiting World to purchase your bats. They made sure that I was taken care of and it was resolved with no delay in the order time."

– Richard from Wilmington, NC

"The cage arrived yesterday. Thanks for the excellent service and lightning fast shipping. Look for repeat business."

– Jeff from Wichita Falls, TX

"Impressive level of service for a one item order! I can recommend buying at Hitting World without any hesitation."

– Martin from The Netherlands

"Great price, fast shipping and excellent customer service. Thanks again Hitting World!!"

– Coach B from Corona, CA

"Super fast shipping and service. Awesome product!! I found my new baseball product store."

– John from Land O Lakes, FL

Have customer feedback for us? Send us an email at customerservice@hittingworld.com